What our customers say
Real, verified Google reviews from customers across Europe. We show the good and the critical, unedited.
4.5
Based on 781 reviews
Verified Google reviewsBeen a customer?
Share your experience on Google — it takes a minute and helps other customers. Your review appears here once it's published.
Showing 60 of 480 written reviews. A further 301 customers rated us without writing anything.
Verified
“Shipping was quick, communication was great and the products were top-notch. Will be back!”
Verified
“THE BEST STORE I HAVE EVER DEALT WITH!!! they did a mistake in my order and they compensated me and gave me some free gifts. other than the quick delivering tha…”
Verified
“The best Smart and Seeds shop in Nederlands!”
Verified
“Received fantastic service. Top company!”
Verified
“I tried the Hawaiian high truffles, and the only effect was vomiting after 2 hours, with no other effects whatsoever. I'm very disappointed with the product. I…”
Response from Azarius
Bonjour, Nous sommes désolés d’apprendre que votre expérience avec les truffes High Hawaiians n’a pas été celle que vous espériez, et surtout que vous avez souffert de vomissements. Les réactions peuvent varier considérablement d’une personne à l’autre, mais nous prenons ce type de retour très au sérieux. Nous vous invitons à contacter notre service client en indiquant votre numéro de commande ainsi que, si possible, le numéro de lot du produit. Notre équipe pourra ainsi examiner votre situation plus en détail et voir comment nous pouvons vous aider. Merci d’avoir pris le temps de partager votre expérience avec nous.
Verified
“Nice shop, the younger girl working there was lovely myself and friend spend a few hundred euros on some dry herb vapes as she spent some time to explain the ra…”
Verified
“Geniune store, a little slow on customer service replies but fast and efficient at sending products.”
Verified
“The address is wrong. It’s just a post office in westerstraat. EDIT: went to the new location, and it’s a really good smart shop! It’s called “house of smart” n…”
Verified
“Such a warm welcome and beautiful experience since i entered the door . Very helpful and knowledgeable staff . I do recommend and definitely will come again”
Verified
“Perfect place for vape accessories”
Verified
“So lovely! Emily was very helpful even though I was nervous! Very happy with my purchases :)”
Verified
“The girl that work there makes this place a 5 star punctuation. Also they have a lot of good stuff”
Verified
“Always helpful, everyone is very kind and prone to not just bring you a fun time but also safety regarding their products. Second time visiting and this time I…”
Verified
“Unfortunately, I didn't see any effect. I bought two types. The first time I took Tampanensis, taking 15g, and I didn't feel anything. The second time I took Pa…”
Verified
“Best shop and service in Amsterdam. Villo was super helpful and friendly! 100% recommended!”
Verified
“5 stars for Willie's customer service, advice, and care when guiding us with our experience”
Verified
“Good shop”
Verified
“Very friendly and helpful advice”
Verified
“I’ve been there with some friends yesterday morning to buy some stuff. The shop has a ton of smoking, non smoking related stuff and i think that there isn’t som…”
Verified
“I ve bewn very well serviced, got all the info i needed in a friendly way”
Verified
“Absolutely brilliant customer service. Came looking for a vape, got amazing advice and recommendations. 100% would recommend to anyone!”
Verified
“Lady on the shop was super nice and answered all my questions. Took Atlantis mushrooms in vondelpark. 30 minutes in had nausea and vomited in the bushes. After…”
Verified
“The lady behind the counter was very friendly; she explained everything we should and shouldn't do in detail and was very helpful. I would definitely recommend…”
Verified
“It's a scam, not a mushroom shop.”
Verified
“They're actually operating under a different name after new owners purchased the store last year, but the staff and stock are the same. Lesley was a great help,…”
Verified
“Great service, good selection”
Verified
“Unfortunately, the shop could not be found. Please adjust the address!”
Verified
“Very knowledgeable staff (or at least felt that way!). Wasn't pressured to get or buy anything but ended up with *ahem* some goodies and had a great time.”
Verified
“Great shop for vaporizers, truffles, and various types of smart drugs. Keep up the good work, Azarius..”
Verified
“I found everything I was looking for and was serviced with excellence! The lady that helped me was SO NICE and friendly, I'm looking forward to trying the shroo…”
Verified
“The service and advice from the girl at the place was excellent, big hug”
Verified
“Great shop”
Verified
“Had my first two trips with their truffles, and the experience was fantastic, just way beyond expectations. Thank you to the ladies who helped me with my purcha…”
Verified
“I paid for an Uber to get there. Money and time wasted. Permanently closed.”
Verified
“My doses arrived (within the EU) with a how to use guide that I never parted with. Please don't abuse in public, have someone you trust with you, or stay in an…”
Verified
“Nice people, but they don't understand a word of Dutch and they don't have any vape products at all. No coils, no liquid, nothing. Wheep wheep wheep”
Verified
“Very good and the cheapest place I found to buy vaporizers. Staff was very helpful advicing me about the products. I walked away with the one with a fan and 4…”
Verified
“Great service, very friendly, asking questions and providing advice to ensure the purchase of the right product. At the end, they also provided important inform…”
Verified
“No longer azarius, but called the house of smart, great customer service and lovely staff.”
Verified
“Good shop, very customer-friendly”
Verified
“Thank you for your kind help and explanations:)”
Verified
“Probably one of the best truffle shops in Amsterdam. Professional, kind, patient staff, and excellent material. They took the time to explain exactly what to ex…”
Verified
“Extremely friendly and helpful service. Clean shop with quality products and fair prices.”
Verified
“A post office 🙁”
Verified
“Beautiful.”
Verified
“Very nice little shop with nice display of the items they have. The lady there was very friendly, knowledgeable and helpful.”
Verified
“Very friendly and knowledgeable staff!”
Verified
“Will you still be a physical shop at the end of June 2023?”
Verified
“One of my favorite places in Amsterdam and definitely it is your choice for an enhanced experience of the city. The quality of the truffles is incredible and th…”
Verified
“A very good introduction to truffles resulted in an optimal recommendation and a great experience in the Amsterdam forest. I liked to visit very competent, frie…”
Verified
“Trying to reach the customer service since a week, every time I provide information about missing items in my order i dont get mailed back. One star, till my pr…”
Verified
“Staff always happy to take time to explain things, very friendly, fair prices, free rolling papers! Always return wheb visiting the city.”
Verified
“Wonderful place with positive vibe.The girl is gorgeous!))I had a very positive strong trip. See you soon!”
Verified
“No longer here”
Verified
“Personal in the shop will support and recommend u good stuff”
Verified
“Amazing staff, unbeateable customer service. Literally revived my dead Crafty + from certain death. I was ultimately shown that all my problems could be solved…”
Verified
“Nicest people i have ever met!!!”
Verified
“Thank you so much for the great service and great recommendations. We had a great experience both in the store and with the products we bought! 😁😁😁”
Verified
“Very welcoming and the prices are reasonable compared to other smartshops in Amsterdam.”
Verified
“Staff were very friendly, and recommended a good product based on our past experiences.”
Many of these reviews were left for our physical shop, which has since closed. We keep them here unedited; reviews of the webshop are added as customers leave them.